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interactive Dialog Manager (iDM^TM) - Technology

Tactum Technologies' interactive Dialog Manager^TM (iDM^TM) is a software platform with an open-standards, component-based architecture for developing web-based dialogs. Leveraging standards such as XML, Enterprise JavaBeans^TM (EJB) and the Java 2^TM Platform Enterprise Edition (J2EE), iDM^TM complements and adds value to your organization's existing technology investments.

The iDM^TM application architecture is open and extensible and includes the following features:

Supports seamless integration with existing CRM and legacy applications to provide a cohesive experience for the customer.
Includes extensible APIs to support and complement your strategic CRM initiatives.
Standards-based support allows access to the iDM^TM application from anywhere with its 100% Java, XML, and browser-based design.