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Tactum Technologies is the leading provider of solutions that allow companies to leverage feedback from prospects, customers, employees and business partners to increase revenue and productivity, reduce expenses and improve profitability. |
| Solutions |
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iDMTM is a powerful, easy-to-use, web-based solution designed to engage your prospects, customers, business partners or employees in effective, timely and meaningful conversational dialogs based on their role, a current or previous interaction with your organization or a point in time in the relationship. |
| Benefits |
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iDM provides benefits in all areas of the organization including - executive, managerial, sales, marketing, operations, human resources, partners and supply chain. |
| Touchpoint Solution Series |
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| Customer Touchpoint Solutions |
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TouchPoint solutions that target specific prospect and customer lifecycle events. |
| Partner Touchpoint Solutions |
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Partner TouchPoint Solutions that target specific partner lifecycle events. |
| Employee Touchpoint Solutions |
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TouchPoint solutions that target specific employee lifecycle events. |
| Features |
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Available as either a hosted solution or a server software license, iDM allows you to create a dialog, solicit participation in the dialog, collect responses from participants, respond to feedback from participants, and analyze and report on your results. |
| Technology |
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Tactum Technologies' interactive Dialog ManagerTM (iDMTM) is a software platform with an open-standards, component-based architecture for developing web-based dialogs. |
| Product Tour |
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Take a tour of iDM and see how you can use prospect, customer, employee and business partner feedback to increase revenue and productivity, reduce expenses and improve profitability. |
| Download |
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Read Tactum Technologies' documents regarding customer voice and feedback management and Tactum Technologies |
| Services |
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Our Professional Services team is ready to partner with you to guarantee the successful implementation of iDM in your organization. |
| Professional Services |
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Consulting, project management, configuration, and testing, uniquely combined to ensure your success |
| Technical Support |
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Comprehensive and timely support to ensure your successful access to and use of iDM |
| Training |
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Covers both use of iDM and best practices in dialog design and management and can be delivered online, on-site, and off-site. |
| Customers |
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See Tactum Technologies' customers |
| Partners |
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Tactum Technologies is currently working with leading systems integrators, management consultants, value-added resellers, and independent software vendors. |
| About Us |
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Find out what makes this customer voice and feedback management solutions provider different |
| Management |
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Meet the executive management team for the customer voice and feedback management solutions provider, Tactum Technologies |
| News & Events |
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Locate reports, latest news and press releases around customer voice and feedback management and Tactum Technologies |
| Press Releases |
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Read all of press releases on Tactum Technologies and the customer voice and feedback management industry |
| Events |
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Find out what customer voice and feedback management and other customer relationship management events Tactum Technologies will be attending |
| Contact Us |
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Call or send us an email or have us contact you |
| Login |
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Login to iDM |
| Privacy |
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Read Tactum Technologies' privacy policy |